Selecting the right property management company is equally important as selecting the right real estate agent and purchasing the home. Owning a vacation home and rental property should be a fun and rewarding experience that should bring you a brand new lifestyle from this point on.
With 7 years of experience in this field, Number 1 Management LLC will help you to make it happen and ensure that it will be your second home not your second job.
Here are the what differentiate us from other property management companies:
1. Perfection of owner and guest services is our only goal. We are continuously setting the industry standards and being used as benchmark by our competitors.
2. We market your property and bring in bookings. We have established multi-channel marketing plans and executed by our experienced staffs to ensure higher rate of occupancy. We manage whole-sale and retail bookings delicately to ensure the maximum rental income for our rental homes.
3. We will answer your enquiries within 24 hours. As part of our Quality Control Manual, we require all employees (from owner to accounting staff, from booking agents to maintenance crews) to answer internal enquiries within 12 hours and external enquiries within 24 hours including Saturdays and Sundays. If you have called or emailed your previous management company several times and never get a call back, you will not experience the same with us!
4. We will ensure 100% (not 99%) transparency of your booking and accounting. All home owners will be able to see the real-time booking information via our state of the art back office system. End of the month statement for Short-Term-Rental properties will be send out by the 2nd Fridays of next month. We will disburse the rent for the Long-Term-Rental by the 2nd week of the same month. If you still have unanswered questions regarding bookings/accounting several months ago from the previous management company, you will not experience the same with us!
5. We provide you very competitive rate. By constantly streamlining our operations and increasing our number of homes under management (Economy of Scales), we are able to lower your costs.
We have not lost a single home due to unsatisfactory services. We are so confident to our service level and our Management agreement will not require you stay with us for a fully year.